SPA Manager job at Prideinn Hotels
Full time @PrideInn Hotels posted 4 months ago in Hospitality Shortlist Email JobJob Detail
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Job ID 1433
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Offered Salary 1000
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Career Level Others
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Experience Fresh
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Gender Both
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Industry Hotel/Hospitality
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Qualifications Certificate
Job Description
SPA Manager
PRIDEINN PARADISE
 3 Years
 0
 MOMBASA
Job Description:SPA Manager
1. Operations Management
- Supervise daily spa operations to ensure smooth functioning.
- Oversee cleanliness, safety, and maintenance of the spa facilities.
- Ensure all treatments and services meet quality and hygiene standards.
- Manage scheduling and ensure proper staffing levels.
2. Staff Management
- Hire, train, and supervise spa staff including therapists, receptionists, and support staff.
- Conduct regular staff evaluations and provide performance feedback.
- Organize team meetings and ongoing training to maintain high service standards.
- Resolve any staff conflicts or issues.
3. Customer Service
- Ensure a high level of customer satisfaction through excellent service delivery.
- Handle client complaints and resolve issues promptly and professionally.
- Monitor customer feedback and implement improvements.
4. Financial Management
- Manage the spa’s budget, including payroll, inventory, and operational costs.
- Set and track revenue goals and key performance indicators (KPIs).
- Oversee billing, sales tracking, and daily financial reports.
- Develop and implement cost-effective strategies to increase profitability.
5. Marketing & Promotion
- Develop marketing strategies to attract new clients and retain existing ones.
- Coordinate promotional events, loyalty programs, and partnerships.
- Maintain the spa’s social media presence and online reputation.
6. Inventory & Supply Management
- Order and manage inventory of spa products and supplies.
- Maintain proper stock levels to ensure uninterrupted services.
- Track product usage and minimize waste.
- Minimum Qualification:
- Experience Length:Â 3 Years
- Location:Â MOMBASA
- Application Deadline:Â 20/07/2025
- Salary Range:Â 0
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