Digital Health Officer I

Requirements

• For appointment to this grade, an officer must have: – (Entry Grade)
• Proficiency in computer applications.
• Bachelor’s degree in any of the following disciplines: – Health Information Technology, Health Records and information Science, Health Systems, Information Communication Technology, Epidemiology, Clinical Medicine, Nursing, Medicine, Medicine and Surgery, Dentistry, Pharmacy and Nutrition, or equivalent qualification from a recognized institution.
• Registered and licensed by a recognized regulatory body as applicable.
• Shown merit and ability as reflected in work performance and results.

Key Responsibilities

Point of Care Services

• Duties and responsibilities at this level will entail: –
• Implementing policies, strategies, standards, guidelines, legislation, and regulations on point of care solutions.
• Collecting data for desk review for digital health solutions.
• Implementing mitigation strategies for the risk associated with the use of point-of-care solutions.
• Sensitizing and training users on point-of-care solutions.
• Carrying out deployment of new point-of-care solutions in pilot settings.
• Gathering requirements for clinical support in the system.
• Testing the clinical decision support system.
• Monitoring and updating user protocol performance and user compliance.
• Collecting user requirements for point-of-care solutions.
• Collecting data for needs assessment for the point of care solutions.
• Conducting data collection for data quality audits.
• Identifying risks to data protection as related to the use of point-of-care solutions.
• Sensitizing users on the decommissioning process of point of care solutions.
• Collecting data for training needs assessment on point of care solutions.

Health Informatics

• Duties and responsibilities at this level will entail: –
• Identifying, documenting, and analyzing reporting needs and requirements for aggregate health information systems
• Conducting comprehensive gap analyses of current reporting capabilities versus organizational needs
• Mapping and identifying diverse data sources that contribute to aggregate health reporting
• Preparing and processing datasets from aggregate health information systems for analysis and reporting
• Conducting comprehensive data quality audits and periodic compliance audits to ensure adherence to reporting frameworks
• Developing and monitoring key performance indicators for data quality, timeliness, usage rates, and impact on healthcare outcomes
• Implementing and executing action plans derived from audit findings
• Implementing and maintaining data breach mitigation strategies for aggregate health data protection
• Establishing and managing schedules for regular health information systems updates and maintenance
• Ensuring compliance with data governance and security protocols
• Analyzing health data to assess, monitor, and report on key performance indicators and healthcare outcomes
• Developing interactive dashboards, reports, and health information products for evidence-based decision making
• Producing analytical outputs that support strategic planning and operational improvements
• Maintaining and regularly updating public portals for health data dissemination
• Promoting effective health data utilization across stakeholder groups
• Facilitating knowledge transfer and capacity building for data-driven decision making.

Health Information Management

• Duties and responsibilities at this level will entail: –
• Implementing policies, strategies, standards, guidelines, legislation, and regulations on health information management.
• Gathering and analyzing functional and nonfunctional requirements of health information exchange registries.
• Maintaining health information exchange registries.
• Implementing data quality checks on health information exchange.
• Implementing standards for health information exchange.
• Testing and piloting of health information protocols.
• Collecting data for quality assurance indicators on health information exchange.
• Identifying risk on health data protection.
• Testing enhancement for the health information exchange.
• Implementing and monitoring health information exchange upgrades and enhancements.

Systems Support & Maintenance

• Duties and responsibilities at this level will entail: –
• Identifying and addressing potential systems issues before they are escalated.
• Categorizing incidences by severity and type (critical, moderate and minor).
• Monitoring and tracking performance and indicators, user management support by collecting user feedback.
• Monitoring systems for any data breaches.
• Assigning roles and responsibilities as per the levels and type of technical issues.
• Implementing predefined incident response plan which includes roles and responsibilities and escalation procedures.
• Identifying systems data or users affected by data breach.
• Continuously monitoring systems anomalies and/or vulnerabilities.
• Implementing system to log prioritize and track incidences.
• Escalating unresolved issues to higher level support for external vendors.

Standards & Compliance

• Duties and responsibilities at this level will entail: –
• Conducting regular audits to ensure adherence to standards and guidelines.
• Implementing uniform data and terminologies to enhance data sharing and usability.
• Implementing mechanisms through compliance metrics.
• Continuously reviewing and improve standards through regular updates.
• Aligning digital health solutions with ethical, legal and technological standards.
• Facilitating integration of systems using international standards (HL7, DICOM) other relevant standards.
• Assisting in deploying interoperability frameworks like HL7, FHIR or DICOM.

Certification

• Duties and responsibilities at this level will entail: –
• Collecting and organizing documents submitted by healthcare providers for certification purposes.
• Establishing and maintaining accurate records of certification applications and compliance statuses in the agency’s database.
• Implementing certification mechanisms through compliance metrics.
• Continuously reviewing certification framework through regular updates.
• Training healthcare providers on digital health compliance and best practices.
• Providing technical support to healthcare facilities in implementing certified digital health solutions.
• Preparing detailed reports on the outcomes of inspections, including compliance levels and recommended improvements.
• Handling basic inquiries from healthcare providers regarding the certification process.
• Assisting in the preparation of summary reports on certification activities and outcomes.
• Gathering feedback from healthcare facilities on the certification process for continuous improvement.

Capacity Building

• Duties and responsibilities at this level will entail: –
• Training health workers on digital health systems.
• Monitoring and evaluation of digital health systems curriculum.
• Piloting test materials and gather feedback form.
• Building local capacity by training selected participants to become trainers for their institutions.
• Collecting feedback from participants to identify training gaps/needs and improve future systems.
• Tracking training attendance, progress through e-learning modules and usage of digital health tools in clinical settings.
• Conducting a pilot launch to identify and resolve technical or user experience issues.

Required Compliance Certificates

• Certificate of Good Conduct from Directorate of Criminal Investigation (DCI)
• Certificate of compliance from Higher Education Loans Board (HELB)
• Tax Compliance Certificate from Kenya Revenue Authority (KRA)
• Current Self Declaration form from Ethics and Anti-Corruption Commission (EACC)
• Certificate from Credit Reference Bureau (CRB)