Telephone Supervisor I
Full Time @County Government Of Nakuru posted 11 minutes ago in County Government , in Government , in IT & Communication Shortlist Email JobJob Detail
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Job ID 3732
Job Description
Telephone Supervisor I
JOB REQUIREMENTS
For appointment to this grade, a candidate must have: –
- Served in the grade of telephone supervisor II or in a comparable and relevant position in public service for a minimum period of three (3) years;
- Attended and passed an instructor’s training course for telephone supervisor lasting not less than four (4) months from a Government Training Institute or any other recognized institution;
iii. Good oral and written communication skills in both English and Kiswahili;
- Proficiency in computer applications; and
- Shown merit and ability in the management of telephone services.
JOB DESCRIPTION
Duties and responsibilities;
An officer at this level will be in charge of a telephone exchange of five to six (5-6) switchboard positions, with a maximum capacity of sixty (60) exchange lines and approximately six hundred (600) extension lines.
The officer will be responsible for;
- Supervision of work at the switchboard;
- Telephone exchange routine work;
iii. Preparation of duty/annual leave roster for telephone personnel and collection of telephone traffic data for determining adequacy of telephone facilities and staffing levels; and
- The officer will also liaise with Engineers/technicians on maintenance of telephone exchange equipment/facilities, Accounts section on payment of bills and supplies section on procurement of telephone facilities/spare parts and stationery.
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