Website Operations Manager

Full time @Kilimall in IT/Telcom , in Software Development
  • Nairobi, Nairobi County, Kenya, 01000 View on Map
  • Post Date : August 26, 2025
  • Salary: Ksh20,000.00 - Ksh80,000.00 / Monthly
  • 0 Application(s)
  • View(s) 53
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Job Detail

  • Job ID 4061
  • Offered Salary  1000
  • Career Level  Others
  • Experience  3 Years
  • Gender  Both
  • Industry  Retail/Manufacturing
  • Qualifications  Diploma/Degree
  • State  Nairobi
  • City  Nairobi

Job Description

Website Operations Manager

Core Responsibilities

  • End-to-End Website Operations
  • Oversee the overall planning, setup, and continuous optimization of the company website/platform, coordinating channel resources and content updates to enhance user experience and page views. Develop and implement SEO/SEM strategies; proficiently use tools such as Ahrefs and Semrush to improve keyword rankings and drive organic traffic growth.
  • Monitor and analyze data from Google Analytics and other plat- forms to understand user behavior and conversion funnels, produc- ing actionable operational strategies.
  • Cross-Team Collaboration & Project Management
  • Coordinate with design, development, and https://seller.kilimall.ke/marketing teams to drive website feature enhancements, promotional campaigns, and brand exposure initiatives.
  • Formulate annual/quarterly operational plans, break down KPIs for team members, oversee progress, and improve efficiency. Client & Resource Management
  • Develop and maintain B2B partnerships, identify client needs, and provide customized operational solutions (e.g., corporate recruit- ment zones, brand showcase pages).
  • Integrate external resources (media, KOLs), design standardized cooperation processes, and enhance the commercial value of the platform.
  • Industry & Competitor Analysis
  • Keep track of internet industry trends, analyze competitor strate- gies, and propose differentiated operational plans (e.g., user growth, content innovation).
  • Hard Skills

Requirements

  • Minimum 3 years of website operations experience; background in vertical industries such as healthcare, e-commerce, or logistics preferred.
  • Experience in multi-language/multi-region website operations is a plus.
  • Proficient in SEO tools and data analytics platforms, with a strong ability to close the loop from data to strategy to execution. Soft Skills
  • Strong project management skills, capable of handling multiple tasks simultaneously and coordinating effectively across depart- ments.
  • Creative yet execution-driven, able to design and implement innovative campaigns (e.g., UGC submissions, live streaming collaborations).
  • Proven team leadership experience, skilled at breaking down goals and motivating team members to achieve targets.

Method of Application

Apply by sending an email with your CV and a convincing cover letter to recruitment@kilimall.com clearly stating the subject heading” WEBSITE OPERATIONS MANAGER ” by 15th August 2025 Please state your current and expected remuneration in your CV.

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