Serena Hotel Mombasa Job Vacancies in Kenya

Serena Hotel Mombasa (part of the Serena Hotels group) is a luxury beach resort located along the North Coast of Mombasa. It offers world-class accommodation, conferencing, dining, and leisure services, and occasionally recruits skilled professionals and entry-level staff in different departments to support its hospitality operations.

Job vacancies at Serena Hotel Mombasa are usually based on operational needs, seasonal tourism demand, and internal promotions.

Job Vacancies at Serena Hotel Mombasa

Below are the common job opportunities you may find at Serena Hotel Mombasa or similar 5-star coastal resorts in Kenya:

1. Front Office & Guest Relations

• Receptionist / Front Office Agent
• Guest Relations Officer
• Reservation Clerk
• Concierge
• Night Auditor

2. Food & Beverage Department

• Waiter / Waitress
• Restaurant Supervisor
• Bartender
• Banqueting Staff
• Cashier

3. Kitchen & Culinary Jobs

• Executive Chef
• Sous Chef
• Chef de Partie
• Commis Chef
• Pastry Chef
• Kitchen Steward

4. Housekeeping Department

• Room Attendant
• Housekeeping Supervisor
• Laundry Attendant
• Public Area Cleaner

5. Security & Lifeguard Roles

• Security Officer
• Security Supervisor
• Lifeguard (Beach & Pool Safety)

6. Spa & Wellness Jobs

• Spa Therapist
• Massage Therapist
• Fitness Instructor
• Spa Receptionist

7. Maintenance & Technical Jobs

• Electrician
• Plumber
• HVAC Technician
• Maintenance Supervisor

8. Sales, Marketing & Administration

• Sales & Marketing Executive
• Events Coordinator (MICE)
• Accounts Assistant
• Human Resource Assistant
• Storekeeper

Requirements for Most Positions

Typical requirements include:

• Diploma or Certificate in Hospitality or related field
• Prior experience in 4 or 5-star hotels (for mid-level roles)
• Strong customer service skills
• Good communication in English and Kiswahili
• Willingness to work shifts, weekends, and holidays

How to Apply

Applications for Serena Hotel Mombasa jobs are usually done through:

• Official Serena Hotels careers page
• Email applications to HR (when adverts are posted)
• Job portals such as LinkedIn and recruitment sites
• Walk-in applications during advertised recruitment drives

Serena Hotel Mombasa jobs are highly competitive due to the hotel’s strong reputation in luxury hospitality. Candidates with hospitality training, internships, or prior resort experience have a higher chance of being shortlisted.