| 1 | Provide technical input in development, implementation and review of communications, customer and branding strategies, policies , guidelines and procedures; |
| 2 | Supervise execution of risk management policy and strategies that ensure the division has a robust system and processes of accountability, risk management, internal controls, business continuity and succession management |
| 3 | Contribute to a corporate culture that promotes ethical practices and good citizenship within the Section; |
| 4 | Supervise implementation of a robust performance management system within the Division through monitoring on the delivery of the annual performance contract and the strategic plan; |
| 5 | Oversee implementation of principles of Corporate Governance, relevant national policies, guidelines, and directives within the Division |
| 6 | Conduct supervision, coaching, mentoring, training and development of the Section staff to ensure an effective and motivated team; and |
| 7 | Undertake performance appraisal and development of staff in the Division |
| 8 | Supervising development and review of content for media publicity, speeches, publications, and Information, Education and Communication (IEC) materials; |
| 9 | Oversee internal and external media communication functions; |
| 10 | Manage implementation of the Institute Corporate Social Responsibility (CSR) initiatives and review reports; |
| 11 | Monitor and measure public relations and communications effectiveness; |
| 12 | Manage incoming media requests and building relationships with industry journalists; creating, executing and measuring media campaigns; |
| 13 | Provide input in formulation, implementation and review of departmental annual work plans, budgets and procurement and asset disposal plans in line with the Corporation’s performance targets and strategic plan; |
| 14 | Provide input in the development, implementation and review of corruption prevention and mitigation strategies in the division; |
| 15 | Provide technical input to ensure continuous improvement of business processes and controls in the division and develop mechanisms for corporate consultations; |