Aftersale Service Officer

Full time @Kilimall in Sales/Marketing
  • Nairobi, Nairobi County, Kenya, 01000 View on Map
  • Post Date : August 26, 2025
  • Salary: Ksh20,000.00 - Ksh80,000.00 / Monthly
  • 4 Application(s)
  • View(s) 57
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Job Detail

  • Job ID 4058
  • Offered Salary  1000
  • Career Level  Others
  • Experience  Less Than 1 Year
  • Gender  Both
  • Industry  Retail/Manufacturing
  • Qualifications  Diploma/Degree
  • State  Nairobi
  • City  Nairobi

Job Description

Aftersale Service Officer

Job Responsibilities

Requirements

  • Thoroughly inspect products for defects, damages, and functional issues.
  • Minimum of 1 year of experience in aftersales qual- ity inspection, field service, or related field.
  • Strong understanding of electronics and familiarity with basic repair and maintenance techniques.
  • Perform comprehensive tests to verify product functionality and adherence to specifications.
  • Interact with customers to resolve issues, provide technical support, and ensure satisfaction.
  • Accurately record inspection results and customer interactions in our database.
  • Excellent verbal and written communication skills to effectively interact with customers and team members.
  • Ability to identify and troubleshoot issues, and im- plement solutions.
  • Proficiency in Microsoft Office Suite and other rele- vant software.
  • A commitment to providing exceptional customer service.

Method of Application

Apply by sending an email with your CV and a convincing cover letter to recruitment@kilimall.com clearly stating the subject heading by by 25th August 2025 Please state your current and expected remuneration in your CV.
Due to the high volume of applications received, only shortlisted candidates will be contacted.

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