Branch Manager (2 posts)
Full time @Tower Sacco posted 2 weeks ago in Banking Shortlist Email JobJob Detail
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Job ID 4343
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Offered Salary 1000
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Career Level Others
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Experience 5 Years
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Gender Both
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Industry Banking/Insurance
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Qualifications Diploma/Degree/Masters
Job Description
JOB TITLE: BRANCH MANAGER:Â (2 posts)
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| JOB PROFILE | |||
| Job Title: | BRANCH MANAGER | ||
| Job Reference | TSCCS:BM.7/2024 | ||
| Department: | OPERATIONS | ||
| Reporting to: | HEAD OF OPERATIONS | ||
| Location | BRANCH | ||
| JOB DESCRIPTION | |||
| The Branch Manager is responsible for the Branch Business and efficient daily operation of a full service branch office. These include sales and marketing of SACCO products and services, branch operations, lending, customer service, and security and safety in accordance with the SACCO’s objectives. | |||
| DUTIES | |||
- In-charge of all Branch
- Implement all SACCO policies in respect to the
- Co-ordinate the FOSA operations in accordance with the operations
- Ensure the operations of the treasury are well handled by;
- Having dual custodians at all
- Carry out daily branch hand over
- Ensure that cash held in the Branch does not exceed the insurance cover
- Prepare reports such as reconciliations, trial balance, quarterly reports, liquidity reports, loan reports, savings projections in respect of FOSA Operations. These will be given to the Head of Finance for consolidation with other branch reports.
- Direct all operational aspects including service channel operations, customer service, human resources, administration, marketing and sales.
- Assess local market conditions and identify current and prospective sales
- Develop forecasts, financial objectives and business
- Meet SACCO business and operations performance goals and
- Manage branch revenue, operating costs and profitability in line with the budget
- Bring out the best of branch’s personnel by providing training, coaching, personal development and
- Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities.
- Share knowledge with other branches and Chief Managers on effective practices, competitive intelligence, business opportunities and needs.
- Develop and implement branch strategy and sales plans to ensure achievement of branch
- Adhere to high ethical standards, and comply with all regulations/applicable
- Network to improve the presence and reputation of the branch and
- Stay abreast of competition and provide reports on market movement and
- Addressing promptly customer service satisfaction issues as raised by
- Exercise due diligence in operations on Know your customer (KYC) and Anti-money laundering (AML) to prevent and detect frauds and forgeries.
- Ensure periodic visits to the SACCO’s agents under the branch or satellite for monitoring, ensuring compliance with the SACCO Agency guidelines as well as responding to queries or addressing issues affecting the agents.
- Work closely with sales teams at the branch to supervise, train, advice and submit verified sales commission reports to the Marketing department.
- Take primary responsibility for managing and minimizing the inherent and potential
- Ensure the safe keeping of Branch Assets including structures, equipment, inventory and
- Any other lawful duties as may be assigned from time to time by the Head of operations, Operations Manager, the C.E.O. or any other person in authority.
| BACKGROUND REQUIREMENTS | ||
| 1)Â Â Â Â Proven branch management experience, as a branch manager or similar role
2)Â Â Â Â Sufficient knowledge of modern management techniques and best practices in channel management 3)Â Â Â Â Ability to meet business targets and goals 4)Â Â Â Â Familiarity with SACCO rules and regulations 5)Â Â Â Â Excellent organizational skills 6)Â Â Â Â Results driven and customer focused 7)Â Â Â Â Leadership and human resources management skills |
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| BACKGROUND REQUIREMENTS | ||
| Formal Qualifications
§ B-COM/BBA/BBM/BCOB/BCCD or CPA (K) § Those with a diploma in business related course will have an added advantage. § Five (5) years’ experience in a financial institution. § KCSE C (Plain) with C (plain) in Mathematics and English |
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DISCLAIMER
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
Only shortlisted candidates will be contacted and they will be required to provide the following upon being successful;
- Clearance certificate from the Ethics & anti-corruption commission (EACC)
- Tax compliance certificate from the Kenya Revenue Authority (KRA)
- A valid certificate of good conduct
- Clearance certificate from the Higher Education Loans board (HELB)
- Clearance certificate from the Credit Reference Bureau (CRB)
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