
Hardware Support Specialist
Full Time @KCB Bank posted 5 hours ago in IT & Communication Shortlist Email JobJob Detail
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Job ID 6345
Job Description
Hardware Support Specialist
Kenya
Job Description
Key Responsibilities; –
- To perform deployments of new hardware in adherence to the Bank’s standards and best practice.
- Determine and enforce end user hardware specifications and configuration standards
- Receive faulty hardware from the end users, diagnose, repair and/or escalate to the vendor for repair as necessary.
- Research, testing and implementation of new hardware technology and related software as needed to enhance performance of existing equipment
- Reconcile bank’s hardware to ensure that it tallies with records held in the bank’s books.
- Ensure that the bank’s data is eradicated from hardware components that are due for disposal.
- Participate in Business Continuity Processes as per bank set guidelines and standards
The Person
For the above position, the successful applicant should have the following:
- Bachelor’s degree in any IT/ related sciences
- Professional qualification/Certification in MCSE, CompTIA A+
- At least 2 years’ work experience.
- At least 2 years’ knowledge of end user hardware and related peripherals; and Operating systems (windows, Unix).
- At least 1 year knowledge of mass deployment and support solutions (cloning, SCCM, patch management); Network Services and protocols; Internetworking Technology; and Active Directory Domain Services
- Experience in Database management systems and Messaging and Collaboration will be an added advantage
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