Head of Branch Operations
Full time @Mwananchi Credit Limited posted 2 days ago in Accounting/Finance , in Administration / Secretarial Jobs Shortlist Email JobJob Detail
-
Job ID 5492
-
Offered Salary 1000
-
Career Level Others
-
Experience 10 Years +
-
Gender Both
-
Industry Accounting/Finance
-
Qualifications Diploma/Degree/Masters
Job Description
Head of Branch Operations
Job Title:Â Head of Branch Operations
Vacancies:Â 1
Branch(s):Â Eco Bank Towers
Employment Type:Â Full-Time
Open Until:Â Sep 30, 2025
Head of Branch Operations
We are seeking an experienced and strategic Head of Branch Operations to oversee and
enhance the daily operations of all our branches, ensuring efficiency, cost management, and
high performance across the network. This role requires a results-driven leader with extensive
experience in operational management, process optimization, and large team leadership.
Key Responsibilities
- Oversee Daily Operations and Processes: Provide leadership and direction for
day-to-day operations across all branches to ensure smooth, efficient, and effective
service delivery. - Drive Efficiency and Manage Costs: Identify and implement opportunities to streamline
branch processes, optimize resource utilization, and manage operational costs
effectively. - Implement Policies and SOPs: Develop, roll out, and enforce operational policies and
standard operating procedures to maintain consistency, compliance, and high-quality
standards across all branches. - Monitor Branch and Department Performance: Track, evaluate, and report on
performance metrics to ensure branches achieve their targets while upholding
operational excellence.
Must-Have Qualifications
- Master’s degree in Operations Management, Finance, Business Administration, or a
related field. - Minimum of 10 years’ experience in senior operations roles, with proven success in
managing multi-branch operations. - Strong track record in process optimization, policy implementation, and cost
management. - Demonstrated ability to lead and motivate large, diverse teams across multiple locations.
- Excellent analytical, decision-making, and problem-solving skills.
- High level of integrity, professionalism, and organizational awareness.
Other jobs you may like
-
Internal Audit Manager
- @ Mwananchi Credit Limited
- Nairobi, Nairobi County, Kenya, 01000