HR Manager
Full time @Mwananchi Credit Limited posted 2 days ago in human resource jobs in Kenya Shortlist Email JobJob Detail
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Job ID 5493
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Offered Salary 1000
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Career Level Others
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Experience 5 Years
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Gender Both
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Industry Human Resource
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Qualifications Diploma/Degree/Masters
Job Description
Job Title: HR Manager
Vacancies:Â 1
Branch(s):Â Eco Bank Towers
Employment Type:Â Full-Time
Open Until:Â Sep 30, 2025
About Mwananchi Credit Limited
Mwananchi Credit Limited is Kenya’s leading microfinance institution, committed to empowering individuals and businesses through innovative financial solutions. With a strong presence across the country, we pride ourselves on offering accessible credit services while upholding professionalism, integrity, and customer satisfaction. As we continue to grow, we are seeking talented professionals to join our dynamic team and contribute to our mission of transforming lives through financial inclusion.
Role Overview
The Human Resource Manager will be responsible for shaping HR policies, driving employee performance, and managing compensation and benefits. This role is central to ensuring compliance, fostering employee relations, and aligning HR strategy with the company’s growth objectives. The HR Manager will also provide leadership and mentorship to the HR team, ensuring high standards of staff engagement, retention, and satisfaction.
Key Responsibilities
- Policy Development and Compliance – Formulate, review, and enforce HR policies and procedures in line with labor laws.
- Performance Management – Implement systems to track, evaluate, and enhance employee performance.
- Employee Relations – Foster a positive work culture by managing grievances and employee engagement.
- Compensation and Benefits Management – Oversee fair and competitive remuneration structures.
- Strategic HR Planning – Support workforce planning to meet organizational goals.
- HR Metrics and Reporting – Provide accurate data-driven insights to guide management decisions.
Objectives and Key Results (OKRs)
- Maintain staff gaps below 5% and reduce time-to-fill vacancies to under 30 days.
- Achieve 80% performance ratings for at least 80% of new hires within 3 months.
- Maintain overall staff performance at 80% or higher.
- Ensure employee retention rate remains above 90% and attrition below 10%.
- Maintain ESAT score at 80%+ and daily attendance above 98%.
- Ensure compliance with labor laws and 100% accuracy in HR records.
- Guarantee annual training coverage for all employees with satisfaction scores above 85%.
- Resolve 95% of grievances within 30 days.
- Monitor HR costs as a percentage of operating expenses while adhering to the recruitment budget.
Qualifications
- Bachelor’s degree in Human Resource Management, Business Administration, or a related field.
- Master’s degree or MBA (preferred).
- Professional Certifications:
- Certified Human Resources Professional (CHRP).
- Senior Professional in Human Resources (SPHR) or SHRM Certification (preferred).
- 5–7 years of progressive HR experience, with at least 2 years in a managerial role.
Application Deadline
Application Deadline: 30th September 2025
If you are a results-driven HR professional with a passion for strategic people management, we invite you to apply and be part of our transformative journey.
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