Job Title:
Relationship Manager – Liabilities
Location:
Rafiki Microfinance Bank, Head Office
Department:
Liabilities
Reports To:
Head of Liabilities
Job Summary:
To grow good portfolio based on cheap deposits which in return means a higher retention in interest income. Maintain a balance between the maturities of the bank assets and liabilities in order to maintain liquidity and to facilitate lending while also maintaining a healthy balance sheet
Key Responsibilities:
- Develop and nurture strategic relationships with the clients to ensure that the Bank maximizes on the Business potential/wallet size of the customer .
- Continually recommend improvements and adaptations to existing systems, processes, and structures in order to ensure current and future viability of the relationships.
- Acquire new corporate clients and continuous monitoring and nurturing of the relationships to ensure that clients are always satisfied with the Bank’s services and solutions.
- Develop and ,package winning value propositions targeting major relationships with huge potentials for cheap deposits, quality assets, and substantial non–funded revenues.
- Identify key contacts and key business influencers within the clients’ business and foster a relationship to ensure cutting edge information about the client’s business objectives, opportunities, and threats for proactive management.
- Develop an intimate understanding of the client’s industry and business; analyze their modus operandi, management practices, and market conditions affecting the long-term sustainability and viability of the business and sector.
- Introduce specialist skills on specific products and product mix at the appropriate time and level in order to create solutions that effectively satisfy client needs.
- Initiate and monitor customer/Bank contact at all levels, ensuring that customers enjoy the highest standards of service.
- Proactively monitor markets and pre-empt risks for both the Bank and the client with timely identification of potential problem accounts and formulating appropriate risk mitigating strategies.
- Keep abreast of developments in the market; be aware of and target projects to be carried out by parastatals, government ministries a developmental agency to onboard the projects accounts, the value chain accounts of the end beneficiaries, and related parties.
- Scope for and onboard collection business from cash-rich corporates with large collections volumes.
Key Competencies, Skills, Qualifications and Experience:
- Bachelors degree
- 6-7 years experience
- Interpersonal
- Emotional intelligence
- Time management
- Adaptability
- Integrity
- Confidentiality
How to Apply
Interested candidates are requested to send their cover letter and CV to hr@rafiki.co.ke quoting the position applied for on the e-mail subject on or before 21st March 2025 at 5:00pm.
Note: “Only shortlisted candidates shall be contacted”
