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Relationship Officer at Mombo Sacco

Full time @Mombo Sacco posted 1 week ago in Customer Care/Support
  • Nairobi, Nairobi County, Kenya, 01000 View on Map
  • Post Date : March 11, 2026
  • Apply Before : March 11, 2026
  • Salary: Ksh30,000.00 - Ksh50,000.00 / Monthly
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Job Detail

  • Job ID 9931
  • Offered Salary  1000
  • Career Level  Executive
  • Experience  2 Years
  • Gender  Both
  • Industry  Banking/Insurance
  • Qualifications  Diploma/Degree/Masters
  • State  Nairobi
  • City  Nairobi

Job Description

Relationship Officer at Mombo Sacco

ole Overview:

Join Mombo Sacco as a Relationship Officer, where your expertise in customer relations will enhance member satisfaction and engagement. You will play a pivotal role in building lasting relationships, providing personalized financial guidance, and supporting the growth of our vibrant community.

Key Responsibilities:

  • Foster strong, long-lasting relationships with members through regular engagement, ensuring a positive and supportive customer experience.
  • Provide personalized financial advice and solutions tailored to each member’s aspirations and economic well-being, promoting financial empowerment and success.
  • Facilitate a seamless onboarding process for new members, ensuring they understand and benefit from Mombo Sacco’s offerings.
  • Address member inquiries and resolve issues promptly, maintaining high levels of customer satisfaction and trust.
  • Organize community events and financial literacy sessions to enhance member involvement and educate them about available financial products and services.
  • Act as a liaison between members and the finance and marketing teams, ensuring alignment in enhancing member experience and expanding service offerings.
  • Encourage active member participation by identifying opportunities to offer additional products and ensuring their continued engagement with our services.

Qualifications:

  • Strong interpersonal and communication skills.
  • Proven experience in customer relations or financial advisory roles.
  • Ability to work independently and in a team setting.
  • Familiarity with financial products and services preferred.

Why Join Us?

Be a part of an award-winning cooperative committed to innovation and member-centric services. Contribute to empowering individuals and communities toward financial prosperity.

If you are passionate about relationship-building and financial empowerment, apply now to become a key player at Mombo Sacco.

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