Sales & Relationship Representative

Full time @Stima Sacco in Sales/Marketing
  • Nairobi, Nairobi County, Kenya, 01000 View on Map
  • Post Date : July 31, 2025
  • Apply Before : July 31, 2025
  • Salary: Ksh20,000.00 - Ksh80,000.00 / Monthly
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Job Detail

  • Job ID 3436
  • Offered Salary  1000
  • Career Level  Others
  • Experience  3 Years
  • Gender  Both
  • Industry  Sales/Marketing
  • Qualifications  Diploma/Degree
  • State  Nairobi
  • City  Nairobi

Job Description

Sales & Relationship Representative

Job Summary

  • Responsible for developing new business prospects and interacting with existing Members to increase sales of the Society’s products and services.

Key Tasks and Responsibilities

  • Identify, monitor and maintain customer base through efficient interactions and analyzing any changes in Members’ needs.
  • Coordinate with potential Members to understand individual Member requirements and
  • recommends plans to ensure achievement of all objectives.
  • Develop financial strategies and plans and recommend specific products to Members.
  • Evaluate potential members’ requirements and determine qualified leads through efficient networking and cold calling.
  • Develop and maintain relationships with business owners, individuals, corporate executives and influential personnel with Members.
  • Participate in various outreach events such as member education and product campaigns.
  • Conduct door-to-door direct selling to obtain new Members and retain the existing ones.
  • Seek customer feedback on the Society’ products.
  • Manage all communication between Members in their portfolio, provides excellent customer service and resolves any Member issues.
  • Administer Member queries on the Society’s products and manage effective resolution of all customer complaints in their portfolio.
  • Establish and maintain member relationships.
  • Create and implement innovative acquisition campaigns to deliver the member growth strategy.
  • Create member accounts and ensure relationship management.
  • Ensure compliance with Know your customer and due diligence.
  • Achieve the set individual targets in terms of numbers and value.

PERSON SPECIFICATIONS

  • Ability to communicate.
  • Report writing skills.
  • Numeric skills.

Academic Qualifications

  • Diploma/Higher Diploma in Sales, Marketing or a relevant field

Experience

  • 0– 3 years’ relevant experience

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