Service Centre Manager at Safal Group

Full time @The Safal Group in Construction/Civil Engineering
  • Nairobi, Nairobi County, Kenya, 01000 View on Map
  • Post Date : June 27, 2025
  • Apply Before : June 26, 2025
  • Salary: Ksh10,000.00 - Ksh100,000.00 / Monthly
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Job Detail

  • Job ID 1588
  • Offered Salary  1000
  • Career Level  Others
  • Experience  6 Years
  • Gender  Both
  • Industry  Engineering
  • Qualifications  Degree Bachelor
  • State  Nairobi
  • City  Nairobi

Job Description

Service Centre Manager at Safal Group

  • Company: Safal Group
  • Location: Kenya
  • State: Nairobi
  • Job type: Full-Time
  • Job category: No Categories

Job Description

The company opened its first manufacturing facility in Mombasa, Kenya, in 1962, rapidly widening its reach to include further countries in East Africa, and then Southern Africa.

Job openings

Key responsibilities:

  • To manage the overall operations of the service centre in terms of profiling, maintaining coils and finished good stocks, ensuring the Service centre is kept in proper condition.
  • To direct and manage the direct sales force in targeting the direct business in the defined areas.
  • To manage the walk-in customer business
  • To ensure the distribution customer orders are profiled and despatched as directed by the Customer Service Department.
  • To manage the project sales through the Technical Sales Representative.
  • To coordinate and manage MARCOM programs as required for the Service Centre with the support of the Marketing team
  • To build the Roofing Solutions selling business by combination of roofing sheets, accessories and truss systems
  • To manage the required and targeted contribution per MT

Requirements

Qualifications required:

  • Minimum academic qualification: Bachelor’s Degree in any relevant field
  • Qualifications as an added advantage: Diploma in Sales & Marketing
  • Professional registration:

 Experience required:

  • General work experience (years):  7-10  years
  • Specific to the position (level/discipline/years): 2-3 years
  • Industry: Exposure in the Building Material Industry

Key competencies and skills:

  • Leadership Skills
  • Analytical skills
  • Planning & organizing skills
  • IPR Skills
  • Strong domain understanding of the Sales & Marketing process
  • Conflict resolution skills
  • Effective communication skills

Language requirements:

  • English
  • Kiswahili

Computer literacy:

Personality profile:

  • Positive
  • Employee-centric
  • Fast-paced and prompt
  • Achievement oriented
  • Energetic and Enthusiastic
  • Self-motivated
  • Focused
  • High level of integrity

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