Train Operations Manager

Reporting to:           General Manager – Operations
Employment type:   Five (5) years contract, renewable subject to retirement age and performance.
Work Station:           Nairobi
Duties and Responsibilities

1. Provision of operational strategies, plans and policies for achievement of safe, efficient and effective railway transportation services.
2. Guides in ensuring compliance with Quality Management System, risk management in the division by ensuring that passenger service processes meet the requirements of ISO Standards.
3. Leads in preparation of train operations schedules to achieve optimal asset utilization and rail track capacity.
4. Leads in evaluation of operations performance of the train’s operations division.
5. Participates in formulation, preparation and implementation of the corporation’s business development policies and strategies in relation to train operations.
6. Participates in identifying, reviewing and implementation of new technologies in train operations management
7. Leads in formulation and implementation of the Safety Management Plans (SMP).
8. Participates in rail incident and accident investigations for the purpose of identifying the root cause and implementing remedial action to stop recurrence.
9. Leads in preparation of operational cost structures to inform the development of tariffs and fares.
10. Coordinates implementation of the division’s performance contracting targets, and work plans in achieving departmental objectives
11. Identifies and develops plans & procedures to mitigate risks in trains operations.
12. Implementation of new resolutions, directives and audit recommendations.
13. Prepares performance reports of the division General Manager Operations.
14. Develops the annual budget and procurement & disposal plans for the division and approval of expenditure.
15. Development and implementation of regulations governing train operations.
16. Provides appropriate operational information to facilitate preparation of haulage business contracts.
17. Appraise direct reports and participates in the identification of staff training needs, manpower requirement, staff motivation and development
18. Provide leadership in the development and implementation of corruption prevention and mitigation strategies.
19. Guides in implementation and review department service delivery charter to enhance accountability and transparency in service delivery.
20. Guides in implementation of principles of Corporate Governance, relevant national policies, guidelines and directives.
21. Foster conducive corporate culture that promotes ethical practices and good governance in line with the Constitution of Kenya 2010.

Requirements of the Position

1. Master’s Degree in Engineering/Business or equivalent qualification from a recognized institution;
2. Bachelor’s Degree in Engineering/Commerce/Economics/Business or equivalent qualification from a recognized institution;
3. Member of relevant professional body and in good standing;
4. A management course lasting not less than four (4) weeks from a recognized institution will be an added advantage.
5. A minimum of Ten (10) years relevant working experience, Five (5) of which must be in Senior Management.

Required skills

1. Risk Management
2. Governance
3. Management and Leadership skills
4. Customer Service Skills
5. Patience
6. Strategic management;
7. Policy formulation,
8. Change management,
9. Interpersonal
10. Negotiation
11. Confidentiality
12. Mentorship
13. Leadership
14. Managerial
15. Decision making
16. Flexibility
17. Resilience
18. Problem solving
19. Financial management
20. Organizational
21. Stakeholder management
22. Analytical
23. Creativity and Innovation
24. Time management

MANDATORY REQUIREMENTS FOR ALL POSITIONS 
Applicants MUST provide the following documents on application: –

1. A Signed application letter;
2. A detailed Curriculum Vitae indicating current and previous employers, positions held, level of education, current and expected salary, notice period required to take up appointment and names of at least three professional referees;
3. Copies of academic and professional certificates; and
4. Copy of National Identification Card or Passport.

Important Information to note:

1. Candidates should provide all the details requested for in the advertisement. It is an offence to include incorrect information in the application;
2. Only shortlisted and successful candidates will be contacted;
3. Canvassing in any form will lead to automatic disqualification;
4. Shortlisted candidates shall be required to produce originals of their National Identity Card, academic and professional certificates during interviews; and
5. It is a criminal offence to present fake certificates/documents.
6. Beware fraudsters misusing the Company name to solicit money from unsuspecting job seekers.

Only Successful candidates will be expected to present the following Chapter Six Clearance Certificates: –

1. Valid Certificate of Good Conduct from the Directorate of Criminal Investigations;
2. Valid Clearance Certificate from Higher Education Loans Board (HELB);
3. Valid Tax Compliance Certificate from Kenya Revenue Authority (KRA);
4. Current Clearance from the Ethics and Anti-Corruption Commission (EACC); and
5. Current Report from an approved Credit Reference Bureau (CRB).

Kenya Railways is an Equal Opportunity Employer and is committed to implementing the provisions of the Constitution – Chapter 232 (1) on fair competition and merit, representation of Kenya’s diverse communities and affording equal employment opportunities to men and women, members of all ethnic groups and persons with disabilities.
THEREFORE, PEOPLE WITH DISABILITIES, THE MARGINALIZED, THE MINORITIES AND FEMALE CANDIDATES ARE ESPECIALLY ENCOURAGED TO APPLY.
Applications without the relevant qualifications, copies of documents/details as sought for will not be considered.
APPLICATION PROCEDURE
Interested candidates fulfilling the required qualifications should submit their application clearly indicating the position applied for and vacancy Reference Number as the subject heading via the Job-link posted on Kenya Railways website.
NOTE: These positions are open to KENYAN Citizens ONLY.
The successful candidates for the positions will be offered competitive remuneration package in accordance with the Corporation guidelines.
Candidates who meet the above requirements should submit their applications by 28th April 2026 at 5.00pm so as to reach: –
The Managing Director,
Kenya Railways Corporation,
Workshops Road,
Off Haile Selassie Avenue,
NAIROBI.
Please note that applications will ONLY be via job-link, hard copies shall not be considered.
 
Canvasing in any form or failure to attach any of the stipulated documents shall lead to automatic disqualification.