Job Title:
Relationship Manager- Chama Banking
Job Summary:
Ensure growth in clientele, loan book, deposits, non-funded income and active relationship management of Chamas and Saccos.
Duties & Responsibilities
- Recruitment of new Chama’s and individual customers.
- Deposit mobilization both from chamas, Sacco’s, different entities and individuals.
- Appraise loan proposals for Chamas and Saccos customers and submit for review, approval and disbursement
- Customer portfolio management
- Maintaining quality loan book
- Attending to Chama and Sacco meetings to cascade bank products and services
- Cross-selling of other bank products and services
- Liaison with the communities including barazas to bring Rafiki bank brand awareness
- Active relationship management to all chama and sacco banking customers within the branch
- Offer training support and induct new staff at branch level
- Ensure compliance to both local and external regulatory requirements i.e. Anti money laundering and CBK guidelines
- Any other official duties that may be assigned from time to time
Key Competencies, Skills, qualification and Experience
- Bachelor’s degree in a business a related field
- 7-8 years’ experience
- Product knowledge
- Interpersonal skills
- Presentation skills
- Negotiation skills
- Business networking
- proficiency in MS Office
- Integrity
- confidentiality
How to Apply
Interested candidates are requested to send their cover letter and CV to hr@rafiki.co.ke quoting the position applied for on the e-mail subject on or before 30th May 2025 at 5:00pm.
Note: “Only shortlisted candidates shall be contacted”
