Receptionist III

Nyandarua, Kenya, 01000 View on Map

Post Date : September 29, 2026

Salary: Ksh30,000.00 - Ksh100,000.00 / Monthly

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Receptionist III

Job Description & Overview

The position is responsible for the provision of efficient customer care service to staff and members of the public to enable efficiency and effectiveness of the institution. Duties and responsibilities entail: (i) Mann the reception area and act as the first point of contact to the institution by ensuring that enquiries are handled helpfully and constructively.

(ii) Report malfunctions on office equipment for repairs or replacements to keep the front office operational by following established procedures

(iii) Handle inquiries by clarifying desired information and escalating complex inquiries to relevant departments for further assistance promptly and within high-quality standards.

(iv) Receive and direct visitors, staff and students to the relevant offices as requested (v) Ensure that the reception area is kept smart and tidy to enhance the image of the institution.

(vi) Maintain reception area materials like applications and brochures, for purposes of providing information to visitors.

(vii) Perform general clerical functions like copying, filing, scheduling for purposes of supporting office operations.

(viii) Maintain building information like staff directories, emergency contacts for purposes of providing reference information. (ix) Process a variety of records e.g. transcripts, certificates and ensuring that proper records on their issue are kept for tracking purposes. Successful candidates will be expected to fulfil the requirements of Chapter Six by providing the following documents. i. Certificate of good conduct ii. Tax compliance certificate iii. HELB clearance iv. Clearance from EACC v. Clearance from a recognized Credit Reference Bureau (CRB) Only shortlisted candidates will be contacted.

Key Qualifications & Requirements

Kenya Certificate of Secondary Education mean grade ‘D’ or its equivalent with at least a D+ in English and Kiswahili;
Certificate in any of the following disciplines: Customer Care, Office Management, Front Office, Secretarial Studies or its equivalent from a recognized institution; and
Certificate in computer applications.

Official Application Submission Address

The Chief Principal, Nyandarua National Polytechnic, P.O Box 2033-20300, NYAHURURU.

Equal Opportunity Employer

Nyandarua National Polytechnic is an equal opportunity employer. Women and people with disability are encouraged to apply.